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Frequently Asked Questions
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Protection & Security
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Which Plan Is Right For Me?
By speaking withing our advisors, you will be guilded to the suitable plan for you base on your budget.
I forgot my Password, what should I do?
Visit the password reset page, type in your email address and click the `Reset` button.
What if I pick the wrong plan?
Do not worry Our experienced Advisors are available 24/7 to walk you through the Plans and various benefits.
How do I withdraw?
You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.
What are the payment options?
There are series of payment options made available, you can check on userdashboard.
How can I Reinvest my Profit?
To reinvest profits you have to make a new deposit directly from your account balance.
When will I receive my Profit?
The first profit will be accrued once after a certain period depending on the chosen investment plan.
How do I cancel my transaction?
An Investment on a Share plan can be cancelled from the MY Shares window. Just by clicking on the cancellation button top right on that said shares.
When will my withdrawal be processed after been initiated?
All the withdrawal requests are processed instantly.
How do I Deposit/Withdraw from my Investment account?
Deposit and withdrawal are available at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available withdrawal amount is shown in userdashboard .
Doing the Right Thing, at the Right Time!
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